Frequently Asked Questions
General Office Information
Mon: 7 am – 7 pm
Tue: 7 am – 5 pm
Wed: 7 am – 5 pm
Thu: 7 am – 7 pm
Fri: 7 am – 4 pm
Sat & Sun: Closed
There is reserved parking in the rear of the building. Plenty of additional parking is available ½ block North on MLK .
Click here for map.
1. How does the doctor keep up to date on all of the current techniques and materials?
Dr. Matt subscribes to the latest industry journals and actively attends monthly study clubs to keep tabs on research and development in the dental industry. He also takes time on a regular basis for continuing education.
2. How can I have whiter teeth?
Timber Dental is pleased to offer a variety of whitening procedures. First, we’ll evaluate your potential for whitening your teeth, based on their current color and the causes of any discoloration. After treatment, most patients can expect to end up with teeth approximately 2 shades brighter on the dental shades chart.
3. What makes you different than any other dental practice I can visit?
We think you’ll find that Timber Dental is different than other practices in the level of our commitment to patient and community service, as well as our commitment to preserving the environment. We take the utmost care in handling each individual’s situation, applying the latest proven green technologies, and helping our patients obtain and maintain the healthiest possible smile.
4. Do you accept my insurance plan?
Timber Dental is happy to help you file any of the necessary forms your company provides. We’re well-versed in the latest coverage trends, and will be glad to help you maximize the benefits due you for procedures you undergo. Click here to view the list of insurance plans we accept.
5. What different payment options do you provide?
We accept cash, checks, and all major credit cards. We can also structure a particular payment plan for you, if you desire to pay in installments. A 5% discount is offered to patients who pay by cash or check for full treatment plan in advance of appointments.
6. What do I do if I have an emergency when the office is closed?
In case of a true dental emergency, call our emergency number anytime, and Dr. Matt will return your call right away, and arrange to see you in person if needed.
7. I really don’t like visiting the dentist. What can you do to help me relax?
Dr. Matt understands how anxious many people can be about visiting the dentist. That’s why we strive to create a comfortable, relaxing atmosphere. We take the time to talk with you, listen to your concerns, and help you feel comfortable about ever aspect of your treatment ahead of time.
At Timber dental we will make sure you are comfortable, with neck pillows, blankets and lumbar support, as well as entertained; we offer Netflix on the TVs above the chairs.
If necessary, we also offer nitrous oxide or a prescription oral sedative prior to treatments for patients who are extremely anxious or when the procedure is very complex. When you come in for your evaluation, just let us know how you’re feeling, and we’ll work together with you to put you completely at ease.
8. I want my front teeth to look better, but I don’t want to wear braces. What can you do to help?
We have a number of ways to improve the look of your front teeth. Depending on your current situation and your objectives, we can evaluate how a bit of reshaping and the addition of porcelain veneers or porcelain crowns might provide your teeth with a bright, new, uniform look. Or, you may be surprised at how a little moving and whitening can actually provide excellent long-term results. And with today’s invisible braces, no one has to know that you’re doing anything to your teeth!
9. I’m a new patient, and I know there is probably something I will have to fill out before I see the doctor. Can I get copies of any necessary forms so I can fill them out ahead of time?
We’re happy to provide you with all the necessary new patient forms prior to your first appointment. Just send us an email with your request, and we will attach them in our return email so that you can print them and fill them out.
10. Do I need to have dental x-rays?
According to the Environmental Protection Agency, approximately 100 million dental x-rays are performed each year in the United States. These x-rays provide your dentist with a vital tool that shows the condition of your teeth, including roots, jaw placements, and the overall composition of your facial bones. At Timber dental we use digital xrays which are both environmentally friendly and safe for you. The machines only produce radiation during operation, and the amount of radiation used is very small, a fraction of the traditional film xrays.
Dental x-rays allow dentists to:
- Detect problems in the mouth such as tooth decay, damage to the bones supporting the teeth, and dental injuries (such as broken tooth roots).
- Detect teeth that are abnormally placed or don’t break through the gums properly.
- Evaluate the presence and location of permanent teeth growing in the jaw of a child who still has baby teeth.
- Plan treatment for large or extensive cavities, root canal surgery, placement of dental implants, and difficult tooth removals.
- Plan for orthodontic treatment, such as braces.
11. What is the difference between silver fillings and white fillings?
Amalgam is the silver filling that has been used in the United States for years. Timber Dental chooses not to use Amalgam due to the harmful effects its mercury content can have on the environment once the fillings are removed and discarded.
White fillings, or composite fillings, are a mixture of glass or quartz filler in a resin medium that produces a tooth-colored filling. Composite fillings provide good durability and resistance to fracture in small-to-mid size restorations. Less tooth structure is removed when the dentist prepares the tooth, and this may result in a smaller filling than that of an Amalgam. Composites can also be “bonded” or adhesively held in a cavity, often allowing the dentist to make a more conservative repair to the tooth.
12. When should I take my child to the dentist for the first check-up?
According to the American Academy of Pediatric Dentistry, your child should visit a pediatric dentist when the first tooth comes in—usually between 6-12 months of age. This visit will establish a dental home for your child. Early examination and preventive care will protect your child’s smile now and in the future.
13. Are baby teeth really that important?
A child’s primary teeth, sometimes called “baby teeth,” are as important as the permanent adult teeth. Primary teeth typically begin to appear when a baby is between six months and one year, and help children chew and speak. They also hold space in the jaws for permanent teeth that are developing under the gums. The ADA recommends that a dentist examine a child within six months of the eruption of the first tooth and no later than the first birthday. A dental visit at an early age is a “well baby checkup” for the teeth. Besides checking for signs of tooth decay and other problems, the dentist can demonstrate how to clean the child’s teeth properly, and how to evaluate any adverse habits such as thumbsucking.
14. What should I do if my child has a toothache?
Have your child rinse his/her mouth with warm water to clean it out. Gently use dental floss or an interdental cleaner to ensure that there is no food or other debris caught between the teeth. In addition, the ADA recommends placing a cold compress on the face if it is swollen. If the pain persists, please contact our office to set an appointment.
15. Toothpaste: When should children begin using it, and how much should be used?
The sooner the better! Starting at birth, clean your child’s gums with a soft infant toothbrush or cloth and water. Then, according to the American Academy of Pediatric Dentistry, as soon as the teeth begin to appear, start brushing twice daily using fluoridated toothpaste and a soft, age-appropriate sized toothbrush. Use a “smear” of toothpaste to brush the teeth of a child less than 2 years of age. For the 2-5 year old, dispense a “pea-size” amount of toothpaste and perform or assist your child’s toothbrushing. Remember that young children to not have the ability to brush their teeth effectively. Children should spit out and not swallow excess toothpaste after brushing.