As summer draws to a close and autumn approaches there can only be one thing on everyone’s mind: Health Insurance Open Enrollment! I’d like to begin this topic by introducing you all to our new health insurance broker Elizabeth Bowman. Elizabeth is a fantastic resource for us and she will be helping us to decide […]

As summer draws to a close and autumn approaches there can only be one thing on everyone’s mind: Health Insurance Open Enrollment! I’d like to begin this topic by introducing you all to our new health insurance broker Elizabeth Bowman. Elizabeth is a fantastic resource for us and she will be helping us to decide

July’s Staff Feedback Survey had an 84% response rate with an eNPS score of 33. Scores can range from -100 to +100; anything above 0 means that you have more promoters than detractors. A score of 50 and above is considered excellent and 70 and above is considered world class. Currently, Ritz Carlton’s NPS score

Dental insurance can feel like a mysterious and difficult concept to crack. Unless you have experience in the dental field or have spent time studying the subject, you may feel at a loss when shopping for dental insurance, or understanding the plan you currently have. Fortunately, our Patient Care Coordinators (PCCs) act as translators and